Program Onboarding Student FAQs

Please review the following if you have questions relating to your SYNERGY ERV.

Health Forms - What is the deadline to submit my health forms and where do I submit them?

The deadlines for both Year 1 and Year 2 coincide with the Synergy Verified ERV deadline that has been shared with you. The Year 1 deadline also appears at the top of the health form in a chart.

Health Forms - Do I need to complete three doses of the Hepatitis B shots?

No. If you can provide an antibody test proving immunity after two doses, your third dose is not required. 

Health Forms - Is the COVID-19 vaccine a requirement?

No, however, COVID vaccination is strongly recommended. Students who choose not to have the COVID vaccination should be aware that they will be limited from fieldwork placements at sites without documentation of vaccination.

CPR - I have both a BLS and C level Certification. Which do I recert at?

In 2025 in Year 2 you can submit either. Year 1 students and beyond 2025 students will certify or recert at level C.

CPR - I have received a level C certification for CPR that is good for three years. Do I need to recertify?

You likely would have received this while doing First Aid training. Some First Aid courses are valid for 3 years; however, the OT program requires students to recert CPR annually. Recertify before the September deadline.

VSS/VSC Screening - I have a recent VSS already, do I need to redo my VSS before the deadline? 

All students should submit VSC/VSS that has been issued within the same year as the ERV (for example 2025, if the ERV is in September of 2025). Some clinical placements require students to have a VSS within 6 months of the placement, so the more up-to-date the VSS is, the better.

Going in to Year 2 the VSS should be within 3 months of the submission of documentation to the ERV. 

VSS/VSC Screening - When we are applying VSC/VSS what do we choose under position?

The exact question and answer for this will differ depending on the region you are applying in but typically the answer would be unpaid student placement position.

VSS/VSC Screening - What do I put under name of person or Organization

University of Toronto, Masters of Science in Occupational Therapy (MScOT)

VSS/VSC Screening - What do I put under Vulnerable client duties?

Fieldwork placement in elder care, paediatric and/or with school age children.

Mask Fit Testing - Do I have to arrange Mask Fit Testing myself?

No. Mask Fit testing has been organized for the fall. You will be receive an email from RSS OT Student Services over the summer with further instructions.

Learning Modules - One of my certificates doesn’t have my name on it.

Manually add your name as clearly as possible prior to uploading the document.

Learning Modules - I recently completed the AODA training and WHIMS training for my job, do I have to complete them again?

No, the learning modules do not have deadlines attached to them. You can upload pre-prepared modules as evidence of completion. 

Students should, however, be prepared to complete these again if asked by their Fieldwork Placement Site if that is a requirement. 

Learning Modules - When I complete the learning module there is no certificate for me to print off. Can I submit a screenshot?

Yes, submit a screenshot but ensure your name appears somewhere on the image. You will need to manually enter it if not.

Documentation Submission - I see a consent form folder. What do I save there?

The WSIB Declaration of Understanding is the required consent form for that section. 

I don't see my question on this page. Where do I go to get my question answered?

If you do not see your question here, consider reviewing the FAQs on the Synergy website and/or submit a ticket to the verified helpdesk. Choose “school requirements/forms” from the pull-down menu so the request goes to the expert in that area.