Support for Students


Similar to the way in which the academic policies and procedures are multi-layered, an MScOT student has access to multi-layered student support and resources from many different sources.


It is not unusual for students to be dealing with a number of difficulties that affect the student’s ability to carry out their program of study.

The Department and the Temerty Faculty of Medicine have systems of support to assist students whenever possible, as indicated in the following section.



Counselling and Learner Life Specialist Services


Students have access to OT-specific short-term counselling services courtesy of the Office of Learner Affairs (OLA). Staff have hours of operation that flexibly meet the needs of OT students, and have excellent knowledge of issues common to students in professional programs such as the MScOT. The services provided by the OLA are in addition to the general counselling services provided by U of T’s Health and Wellness Services, and the My Student Support service, available to all U of T students.


  • Office Learner Affairs (Temerty Faculty of Medicine), C. David Naylor Building, 6 Queen’s Park Crescent West 3rd Floor. Book an appointment using the link above. For Mississauga students, on-campus meetings can take place at the UTM OHPSA office, located in the Temerty Faculty of Medicine administrative office on the 2nd floor of the TDHSC building. Staff include Learner Life Specialists who will offer a needs assessment, short-term counselling, resourcing and referral out if students need more ongoing support. You can review individual counsellors biographies on the OLA website.


  • My Student Support U of T – MYSSP You can access U of T My Student Support Program (U of T MySSP) 24/7 by calling 1-844-451-9700. Download the My SSP app: Apple App Store | Google Play.
    Outside of North America, call 001-416-380-6578.U of T MySSP provides students with immediate and/or ongoing confidential, 24-hour support for any school, health, or general life concern at no cost to you. You can call or chat with a counsellor directly from your phone whenever, wherever you are.


  • Health and Wellness Services at the St. George campus, Koffler Student Services Centre, 214 College Street, and the Mississauga campus Health and Counselling Centre, Davis Building, Room 1123A (near Bookstore). St. George: 416-978-8030 and Mississauga: 905-828-5255.


Urgent Care Services



Are you in crisis? Mental & Physical Health


If this is a life-threatening emergency, please call 911 right away, or go to your local Emergency Department. Alternatively, you can contact U of T Campus Police:


  • St. George Campus Police Urgent Dispatch: 416-978-2222
  • Mississauga Campus Police Urgent Dispatch: 905-569-4333


Other Useful Mental Health Resources


  • NAVI Mental Health Finder U of T. A virtual agent here to help you find the mental health resources you need. More info on Navi and frequently asked questions. This virtual agent (Navi) is an anonymous tool that provides you with information to help you navigate mental health resources and make decisions about seeking appropriate supports. This tool is for informational purposes only and does not provide medical advice, counselling nor does it make any diagnosis and identify personalized treatments.


  • Good2Talk. Free, confidential helpline with professional counselling, information, and referrals for mental health, additions, and well-being. The crisis line is 1-866-925-5454


  • The Gerstein Crisis Resources Centre offers free, voluntary and confidential crisis intervention service over the phone and in-person, 24 hours a day, 7 days a week. The crisis line number is 416-929-5200


  • Toronto Distress Lines serve individuals in distress who require urgent medical or emotional care. The crisis line number is 416-408-4357 (HELP)


Sexual and Domestic Violence Treatment

NOTE: This does not require the incident to have happened on-campus. The incident can have occurred anywhere and you are encouraged to access treatment at any of the sites below.


Location: Downtown Toronto, or Mississauga (West), or Scarborough (East)


  • Downtown Toronto (St. George)


Women’s College Hospital:

76 Grenville Street, Toronto ON. The clinic is located on the first floor in the Acute Ambulatory Care Unit Room 1256.

Phone: 416-323-6040


  • Mississauga (UTM)


The Sexual Assault and Domestic Violence Services located at Trillium Health Centre:

100 Queensway West, Mississauga ON

Phone: 905-848-7493


  • Scarborough (UTSC)


The Sexual Assault and Domestic Violence Care Centre (SA/DVCC) at The Scarborough Hospital

3030 Birchmount Road, Scarborough, ON

Phone: 416-495-2555

Lastly, if your situation is not urgent, or does not require immediate medical attention, call the Sexual Violence Prevention & Support Centre at the University of Toronto:Phone: 416-978-2266


Victim of a Crime (e.g. Theft)


  • Campus Police (U of T)
    St. George Campus: 416-978-2222 (Note: Please call 911 for police, fire, or medical emergencies in Toronto)
    Mississauga Campus: 905-569-4333 (Note: Please call 911 for police, fire, or medical emergencies in Mississauga)


  • Community Safety Office (Business hours)
    Responds to all personal safety concerns by addressing the complaint, assessing the personal and community safety risks, providing a continuum of intervention options that the complainant can explore in order to address their personal safety concern(s).


Housing Crisis


St. George Students: 416-978-8045 x 0 during business hours, or 416-978-2323 after hours (this is Campus Police)

Mississauga Students: 905-569-4333 (this is campus police)
Provides assistance and referrals for students facing a housing crisis (or potential crisis) resulting from legal, financial, and/or personal difficulties.



The office provides information, guidance, advocacy and referral services to students who require child care (facilities, programs, or subsidies), elder care, or assistance with other family matters. Mississauga students can request an on-campus appointment with a FCO Advisor.