Similar to the way in which the academic policies and procedures are multi-layered, an MScOT student has access to multi-layered student support and resources from many different sources.
It is not unusual for students to be dealing with a number of difficulties that affect the student’s ability to carry out their program of study.
The Department and the Temerty Faculty of Medicine have systems of support to assist students whenever possible, as indicated in the following section.
Role of the Faculty Advisor:
- Encourage and support the student throughout the program;
- Be the student’s first point of contact with faculty when he/she is seeking guidance with regards to academic issues, career or academic opportunities, housing and financial concerns, award applications, or anything that may impinge on a student’s studies toward career and personal goals;
- With the permission of the student, be a liaison between the student and faculty when issues arise that affect his/her studies and student life.
After the initial faculty advisor meeting on the orientation day, it is the student’s responsibility to arrange subsequent meetings with his/her faculty advisor.
Though students will be assigned Faculty Advisors, this does not preclude the student from developing supportive working relationships with other members of the faculty. It is the student’s responsibility to know the academic policies of the Department; however, students are strongly encouraged to take proactive measures when he/she first begins to experience academic difficulty. Students should feel free to approach any faculty member of the Department to ask for help in developing a plan for improvement.
UTM Academic Coordinator
Counselling and Learner Life Specialist Services
Students have access to OT-specific short-term counselling services courtesy of the Office of Learner Affairs (OLA). Staff have hours of operation that flexibly meet the needs of OT students, and have excellent knowledge of issues common to students in professional programs such as the MScOT. The services provided by the OLA are in addition to the general counselling services provided by U of T’s Health and Wellness Services, and the UofT Telus Health Student Support service, available to all U of T students.
Office Learner Affairs (Temerty Faculty of Medicine)
C. David Naylor Building, 6 Queen’s Park Crescent West 3rd Floor
For Mississauga students, on-campus meetings can take place at the UTM OHPSA office, located in the Temerty Faculty of Medicine administrative office on the 2nd floor of the TDHSC building.
Staff include Learner Life Specialists who will offer a needs assessment, short-term counselling, resourcing and referral out if students need more ongoing support. You can review individual counsellors biographies on the OLA website.
UofT Telus Health Student Support You can access UofT Telus Health Student Support ( formerly UofT My Student Support Program) 24/7 by calling 1-844-451-9700. Download the app: Apple App Store | Google Play | Android
Outside of North America, call 001-416-380-6578. UofT Telus Health Student Support provides students with real-time and/or appointment-based confidential, 24-hour support for any school, health, or general life concern at no cost to you. You can call or chat with a counsellor directly from your phone whenever, wherever you are.
St. George campus: Koffler Student Services Centre, 214 College Street
Mississauga campus: Health & Counselling Centre, Davis Building, Room 1123A (near Bookstore)
Urgent Care Services
Are you in crisis? Mental & Physical Health
If this is a life-threatening emergency, please call 911 right away, or go to your local Emergency Department. Alternatively, you can contact U of T Campus Police:
- St. George Campus Police Urgent Dispatch: 416-978-2222
- Mississauga Campus Police Urgent Dispatch: 905-569-4333
Other Useful Mental Health Resources
- NAVI Mental Health Finder U of T. A virtual agent here to help you find the mental health resources you need. More info on Navi and frequently asked questions. This virtual agent (Navi) is an anonymous tool that provides you with information to help you navigate mental health resources and make decisions about seeking appropriate supports. This tool is for informational purposes only and does not provide medical advice, counselling nor does it make any diagnosis and identify personalized treatments.
- Good2Talk. Free, confidential helpline with professional counselling, information, and referrals for mental health, additions, and well-being. The crisis line is 1-866-925-5454
- The Gerstein Crisis Resources Centre offers free, voluntary and confidential crisis intervention service over the phone and in-person, 24 hours a day, 7 days a week. The crisis line number is 416-929-5200
- Toronto Distress Lines serve individuals in distress who require urgent medical or emotional care. The crisis line number is 416-408-4357 (HELP)
Sexual and Domestic Violence Treatment
NOTE: This does not require the incident to have happened on-campus. The incident can have occurred anywhere and you are encouraged to access treatment at any of the sites below.
Location: Downtown Toronto, or Mississauga (West), or Scarborough (East)
- Downtown Toronto (St. George)
Women’s College Hospital:
76 Grenville Street, Toronto ON. The clinic is located on the first floor in the Acute Ambulatory Care Unit Room 1256.
- Mississauga (UTM)
The Sexual Assault and Domestic Violence Services located at Trillium Health Centre:
100 Queensway West, Mississauga ON
- Scarborough (UTSC)
The Sexual Assault and Domestic Violence Care Centre (SA/DVCC) at The Scarborough Hospital
3030 Birchmount Road, Scarborough, ON
Lastly, if your situation is not urgent, or does not require immediate medical attention, call the Sexual Violence Prevention & Support Centre at the University of Toronto:Phone: 416-978-2266
Victim of a Crime (e.g. Theft)
Campus Police (U of T)
St. George Campus: 416-978-2222
Mississauga Campus: 905-569-4333
Note: Please call 911 for police, fire, or medical emergencies in Toronto or Mississauga.
Community Safety Office (Business hours)
Responds to all personal safety concerns by addressing the complaint, assessing the personal and community safety risks, providing a continuum of intervention options that the complainant can explore in order to address their personal safety concern(s).
St. George Students: 416-978-8045 x 0 during business hours, or 416-978-2323 after hours (this is Campus Police)
Mississauga Students: 905-569-4333 (this is campus police)
Provides assistance and referrals for students facing a housing crisis (or potential crisis) resulting from legal, financial, and/or personal difficulties.
The office provides information, guidance, advocacy and referral services to students who require child care (facilities, programs, or subsidies), elder care, or assistance with other family matters. Mississauga students can request an on-campus appointment with a FCO Advisor.
St. George: Koffler Student Services Centre, 214 College Street
Mississauga: New North Building, Room 3251
The Academic Success Centre and Academic Skills Centre hold workshops and one-on-one sessions designed to help you improve your academic skills.
St. George: 416-978-8060, 455 Spadina Ave, 4th Floor
Mississauga: 905-569-4699, Davis Building, Room 2037
Facilitates the inclusion of students with disabilities into all aspects of university life. Services are provided to students with a documented disability.
St. George: 416-978-8201, 563 Spadina Ave, Room 100
Provides a welcoming atmosphere, resources and support for women and trans people on campus; provides free support, referrals, resources and advocacy on issues of sexism, racism, homophobia, transphobia, ableism, ageism, violence, health and poverty through our workshops, events, services and programming.
St. George: 416-978-1485, 21 Sussex Ave, 2nd Floor
The Community Safety Office responds to students, staff, and faculty members of the University of Toronto community who have personal safety concerns.
St. George: 416-978-0951, 214 College Street, Room 103
Mississauga: On-site appointments available, via website
Provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families. We raise awareness of family care issues central to the achievement of education and employment equity at the University of Toronto
St. George: 416-978-8227, Borden Bldg North, 563 Spadina Ave, 3rd Floor
Mississauga: 905-569-4867, Davis Building, Room 2095
Works to promote equity and inclusion of indigenous people among students, staff and faculty.
The GCAC provides professional development to graduate students who wish to improve their oral and written communication skills. The Office offers individual consultations and a range of workshops and non-credit courses for both native and non-native speakers of English. The program is not an editing service. It aims to teach students to express their ideas precisely, edit their work effectively, and present their research confidently.
St. George: 416-978-8030, Koffler Student Services Centre, 214 College Street
Mississauga: 905-828-5255, Davis Building, Room 1123A If you need physical or mental health care, travel medicine, immunizations, nutritional care, family planning or gynecological care, first aid and other services, you will find referrals in one space.
St. George: 416-946-3120, 569 Spadina Avenue
Mississauga: 905-828-3962, Davis Building, Room 2075C
Supports the spiritual well-being of everyone on campus and provides opportunities for people to learn from each other while exploring questions of meaning, purpose and identity. Facilities and programs accommodate a wide variety of spiritual and faith-based practices and encourage interfaith dialogue and spiritual development as part of the learning experience for all students. At the Mississauga campus, consult with the Centre for Student Engagement for a map of on-campus faith spaces.
416-978-2764, FitzGerald Building, 150 College Street Room 121 with appointments on site at Mississauga campus (location TBD)
Website for appointment booking is linked in the title above. This is for both Mississauga and St. George campuses.
Provides short-term counselling for personal matters, through Learning Life Specialists on staff.
416-978-1259, 155 College Street, Room 356
Has a mandate to provide policy direction, programs, and help around antiracism, equity and human rights issues.
The Gerstein Science Information Centre offers consultation services about your choice of database, your search strategy, specialized electronic and print resources, and available Internet resources or research for a paper or presentation. Students may request a consultation appointment at the Gerstein Information Desk, by phone 416-978-2280 or by email to firstname.lastname@example.org.
416-946-5624, 21 Sussex Ave, Suite 416-417 (will travel to UTM to meet on campus)
Develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination. The Office provides innovative education, programming, resources and advocacy on sexual and gender diversity for students, staff and faculty across the University’s three campuses.
St. George: 416-978-7233
A reliable, safe alternative to walking alone at night, available to the U of T community.